Shipping & Returns

Product prices on our site are exclusive of postage and packing charges. We will endeavour to deliver the selected item(s) to you as soon as possible, in accordance with our shipping policy and the products' availability.

All items are sent out via New Zealand Parcel Post. If in stock, the item/s will usually be despatched within 24 hours, and should reach you within 5-10 working days. If you order several items and one item is out of stock, we will part ship the goods we have in stock so as not to hold up the whole order. Items that are not in stock will be shipped as soon as we receive them. The majority of orders will be delivered within 7 - 15 working days.

New Zealand Post Charges:

Returns

If you have changed your mind about a particular purchase we DO NOT issue refunds, so we ask that you choose carefully. Due to the nature of our product line, once the product has been opened, no returns will be accepted unless there is a proven manufacturers fault or defect with the product, in which case a replacement will be issued. To enquire about returning a product please contact us HERE.Warranty

If the item you receive is faulty or is not what you originally ordered, return them to us within 30 days in their original unused condition and we either exchange them or provide a refund including your postage. Please ensure that you provide us with proof of purchase.